PlayGrand Casino

PlayGrand Casino

The Good

  • Each wager earngs loyalty points
  • Dedicated desktop app available
  • Great selection of games
  • Live dealers available

The Bad

  • No phone customer support available
  • No practice play/demo option available

Juridistiction: Malta, United Kingdom

Welcome Bonus

100% Up To C$300 + 30 Spins



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PlayGrand Casino Details

Languages English, Spanish, Finnish, Norwegian, Portuguese
Min Deposit £/€/$10
Min Withdrawal £/€/$10
Cashout Time Pending Time: 24-48 hours; Processing Time: up to 3 business days
Cashout Limit Not announced on their website
Games 3640
Mobile Android, iPhone, iPad and Other Mobile
Download No
The Expert's Opinion:
PlayGrand casino has been one of the cornerstones of White Hat Gaming Ltd, a Malta-based company which is a proud leader in the online gaming business ever since its establishment back in 2013. This ongoing success is owed primarily to the PlayGrand gaming catalogue that has casino games, scratch cards, and bingo games. Also, a top-notch security system and all the major gaming licences, such as the UKGC licence, mean that you will be playing top casino games at a legitimate and safe online casino we can recommend to all our readers. Read this detailed review below to find more about PlayGrand’s characteristics and options.  Tom Wilson, Editor

Security and Fair Play

Gaming License: All casinos that wish to operate on the territory of Great Britain must hold the licence of UK Gaming Commission, one of the most respected gaming authorities in the world, and PlayGrand has one under the number 000-052894-R-329546-001. Moreover, the UKGC licence is not the only one in PlayGrand’s possession. Players from Sweden, Malta, and the rest of the world can play peacefully on PlayGrand knowing that this online casino also holds licences from both the Swedish Gambling Authority Spelinspektionen and the Malta Gaming Authority under the numbers 18Li7478 and MGA/B2C/370/2017, respectively.  

Security: PlayGrand casino employs state-of-the-art safety protocols that protect all your sensitive information at all times. This 128-bit encryption prevents any third parties from using players’ confidential information and is the premier protection system used by top online gaming companies today.


Banking Method Deposit Withdrawal
Bank Wire Transfer Bank Wire Transfer
Interac Interac
Maestro Maestro
MasterCard Credit MasterCard Credit
PayPal PayPal
Paysafecard Paysafecard
Visa Credit Visa Credit
Neosurf Neosurf
SOFORT Banking SOFORT Banking
Trustly Trustly
Giropay Giropay
Boku Boku
Paytrail Paytrail
MuchBetter MuchBetter
Jeton Jeton
Pay N Play Pay N Play
Revolut Revolut
MasterCard Debit MasterCard Debit
eZeeWallet eZeeWallet


Support Hours 24/7
Support Mail [email protected]
Support Live Chat On Site

Welcome Bonus

PlayGrand casino offers a generous welcome package that consists of a bonus of up to C$1000 on your first 3 deposits, and a 100 bonus spins on slot games Reactoonz, Book of Dead, and Legacy of Egypt.

The first deposit is a 100% matched deposit up to C$300, plus 30 bonus spins on Reactoonz. If you choose to exploit the entire welcome package, you should make a second deposit which is a 50% matched one that gives up to C$500 and 50 bonus spins on Book of Dead slot. The third deposit gives 25% of that deposit amount in bonus funds, up to C$200, and additional 20 bonus spins on Legacy of Egypt.

Bonuses usually come with specific terms and requirements, and here are the ones for PlayGrand casino welcome bonus:

  • The minimum deposit must be over C$10
  • The wagering requirement for the welcome bonus is x35, which means you need to wager any bonus funds and spins 35 times on real money games before you can withdraw the winnings
  • Not all games contribute or contribute at the same rate towards the wagering requirement, so make sure to read the full list on their site
  • The maximum bet allowed while the welcome bonus is in play is C$5
  • All deposit and no deposit bonuses expire after 30 days. All deposit and no deposit Bonus Spins expire 10 days after their release
  • Deposits made via Skrill or Neteller are not eligible for the welcome bonus
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Client Feedback

You can always find a player or two who won’t be satisfied with the service from the online gaming operator. Usually, these problems occur when players do not inform themselves about the rules of deposits and withdrawals, especially the withdrawal times that can sometimes take a couple of days before the funds reach the designated player’s account. Thankfully, we have not found any unresolved complaint at any of the major gambling portals and forums, which means PlayGrand is keen on promptly fixing every problem. However, most issues that appeared were related to the verification process and withdrawal times.  

There was this issue when a Canadian player requested a withdrawal and felt discontent as to how long he had to wait. Upon contacting the live chat support and confirming his account was verified and that the withdrawal request was received, the player concluded that the selected payment method needs a couple of work days before processing the application, and that patience was the only solution in the matter. Of course, the player in question could reverse the request at any time and funds would return to his account.


All in all, we can safely conclude that most players are satisfied with the service and the support from the PlayGrand casino for which they gave some positive feedbacks such as:

  • Easy to navigate website
  • Superb choice of games
  • Excellent customer support
  • Sharp website design


However, there are certain negative sides to PlayGrand such as:

  • Slow withdrawals
  • Cumbersome verification process


As we have mentioned earlier, a major strength of PlayGrand casino is its choice of casino games. Slot games take the fair share of this offer, with hundreds of the hottest slot games by renowned software producers such as Microgaming, NetEnt, NYX Interactive, NextGen Gaming, and Elk Studios, to mention a few.

Even though slot games are the reigning champs of the games catalogue, there are also some of the classic games such as poker, roulette, baccarat, blackjack, pontoon and scratchcards. If you care to try games against a live dealer, you can do so by playing roulette, poker, baccarat, and many others. Apart from these games, you can always opt for RNG games such as bingo or scratch cards to obtain big instant wins.

Video Slots

No serious offer of slot games would fail to include slots such as Gonzo’s Quest, Starburst, Book of Dead, and Legacy of Egypt, which are games that regularly occupy top positions on lists of most popular slot games.

Of course, there are also other great games, like the progressive jackpots that are the key to amassing huge wins that reach hundreds of thousands of dollars. Players who aim at these big wins will have slot games such as Romeo and Julia, Tridentia, and Vikings of Fortune at their disposal.

Table Games

You can’t rely solely on video slots if you are looking to build a sustainable gaming platform and the management at PlayGrand casino knows that well, so this is the reason why they included formidable table games offer that consists of a variety of top table games. Here is where you can try out standard European roulette with a series of variations such as Roulette Nouveau, Double Ball roulette, and well as French and American roulette games. Also, there are more than 10 kinds of blackjack and Caribbean stud poker, backed with series of pontoon and baccarat games.

Mobile Casino

PlayGrand casino uses the built-in technology that allows players to access their favourite games with any of the mobile devices. No matter if you are using a smartphone or a tablet computer, you can play all the games on the go via your web browsers. The entire selection of games from the desktop site is available to all mobile users regardless of the operating system, as both the Android and iOS are supported. The graphics of the games are sensational and do not cause the lag in games, so you can freely play slots, blackjack, roulette, and other games with top player experience.

Live Casino

Live Casino games are the best choice for players who cherish the thrilling experience of playing at the land-based casino, as this is the place where they will also play against a live dealer, in real time, from the comfort of their homes. The authentic gaming experience is brought to you by these premium games that range from blackjack and poker to lucky wheel and sic bo dice game:

  • Blackjack Live
  • Dream Catcher
  • Roulette Live
  • Carribean Stud
  • Texas Hold’Em
  • Dragon Tiger Live
  • Monopoly Live
  • Sic Bo
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Chief editor and creator, Tom drives the direction of with the goal to provide the best and most honest resource for online gambling enthusiasts in Canada

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