Jack21 is a sleek new online casino on the block with hundreds of exciting titles from many famous software providers. This is already a significant achievement for a new casino, but it also has numerous lucrative bonus offers and promotions which should appeal to most Canadians.
However, we did notice that there is no live chat or phone number available so if you require any customer support, be wary that the only point of contact is email.
Tom Wilson, Editor
Bonus and Promotions
Sign Up 120% up to $/€ 360 + 50 Spins WR: 35x(B+D)
Cashback 10% up to ∞
Weekly 40% up to $/€ 200 WR: 35x(B+D)
120% Matched Welcome Bonus up to €360 and 50 Free Spins
Before we begin, you need to know that all bonuses are displayed in euros, but the site will transform them into Canadian Dollars if you want, using the conversion rates set by Pragmatic Play. You can choose the currency you wish to use during the registration process.
Jack21 Casino will award you a lucrative welcome package if you decide to open an account on the site. The package includes:
- 120% matched first deposit bonus for up to €360
- 50 free spins for Northern Sky, The Golden Owl of Athena, and Sahara Nights
To claim the bonus, you have to register and make a deposit of €10 or more and your bonus funds and free spins will be awarded to you immediately.
The bonus funds carry a wagering requirement of 30x, which is the industry standard. However, the free spin winnings need to be wagered 50 times before you can withdraw the money, which is the only downside of this rewarding welcome bonus. Remember that these wagering requirements are valid for all other bonuses and free spin offers at Jack21 Casino.
Once you fulfil the wagering requirements, the casino will transport the funds into your real-money balance, and you’ll be able to withdraw them whenever you want. Don’t forget to finish the requirements within seven days as this is how long the welcome bonus lasts.
Other Ongoing Promotions
Even if you happen to think that the welcome bonus is not enough, the good thing about Jack21 Casino is that it offers many other promotions.
First of all, just for being a casino member, you’ll get an exclusive gift every month. Naturally, you will first have to deposit to claim the bonus, but that’s about all you have to do.
The Monday Magic Bonus is a much better offer. It awards you with a 40% matched bonus up to €200 if you deposit at least €10 on a Monday. It’s an interesting bonus as you can claim it an unlimited number of times every Monday, which is not typically the case with similar bonuses in other online casinos.
Furthermore, Jack21 also offers the Live Casino Night bonus every Wednesday. All you need to do is play games, and the casino will protect your real-money funds. In other words, the site will return 10% of the money you lose. However, this protection accounts only for the first €100 you spend playing on a Wednesday.
In the end, players can also take advantage of the Thursday Bonus that awards 50 free spins for every €20 deposit. So, just like the Monday Magic Bonus, you get to claim the offer several times on any given Thursday. The spins work only on The Golden Owl of Athena, Sahara Nights, and Northern Sky slots.
Security and Fair Play
Licence: Jack21 is an online casino owned and operated by Mountsberg BV, a company registered in Cyprus. The company owns six online casinos and holds a licence from Curacao eGaming, which is proof of its legitimacy.
Security: The website runs the latest SSL security protocols and processes user data per the General Data Protection Regulation, so you can be sure that your personal information is kept safe at all times.
Banking
What Deposit Options are Available at Jack21?
| Deposit Method | Min | Max | Fee | Processing Time |
|---|---|---|---|---|
 Interac e-Transfer |
$10 | $2,000 | Free | Instant |
| Interac Online |
$10 | $2,000 | Free | Instant |
 Visa |
$5 | $2,000 | Free | Instant |
 MasterCard |
$5 | $2,000 | Free | Instant |
 Neosurf |
$10 | $2,000 | Free | Instant |
 Flexepin |
$10 | $2,000 | Free | Instant |
 ecoPayz |
$10 | $2,000 | Free | Instant |
 MuchBetter |
$10 | $2,000 | Free | Instant |
What Withdrawal Options are Available at Jack21?
| Withdrawal Method | Min | Max | Fee | Processing Time |
|---|---|---|---|---|
| Interac e-Transfer |
$20 | $2,500 | None | 3 – 5 Business Days |
 AstroPay |
$20 | $2,500 | None | 3 – 5 Business Days |
Support
 |
24/7 |
 |
[email protected] |
Player Feedback
The casino was established in 2020, so we haven’t been able to find many player reviews or feedback from users. However, from the few reviews we saw, the casino enjoys a relatively positive reputation on the web. We’ll make sure to update this section if we find some new information in the future.
Game Selection
For a new casino, Jack21 has a massive game collection. What’s more, the games come from a wide range of reputable software providers. You’ll get to play numerous slot games, table games, and live casino titles from more than 20 providers, including:
- 1×2 Gaming
- ELK Studios
- Microgaming
- NetEnt
- Blueprint
- Pragmatic Play
- BigTime Gaming
- Betsoft
- Booming Games
- Red Tiger
- Thunderkick
- Yggdrasil
Bear in mind that a few Blueprint games are not available for Canadians. You can check the complete list of these restricted games on the casino’s Terms and Conditions page.
Slots
Jack21 Casino boasts several hundred slot games, including many notable titles from popular software providers like Pragmatic Play and NetEnt. Here are just some of the games you’ll get to experience:
- Wings of Riches
- Crystal Mirror
- Mega Moolah
- Starburst
- Divine Fortune
- Book Of Gods
- Tombstone
Table Games
No casino experience is complete without table games, which is why we are delighted that Jack21 has a large selection of card games. All in all, you’ll get to play variations of poker, blackjack, baccarat, and roulette. Also, Jack21 offers a few special table games like Pai Gow and Sic Bo.
Live Casino
Jack21 has an entire live casino section dedicated to a wide range of card games you can play live with real croupiers. Here are just some of the titles you can try:
- Baccarat Squeeze
- Lucky 7
- Baccarat
- Bet on Poker
- European Roulette
- French Roulette
- American Roulette
- Premier Roulette
- Wheel of Fortune
Jack21 Mobile Casino
Jack21 has a mobile-friendly site, and from the testing we performed, it seems to be working well. The site is fast and functional, and it should work well on any iOS or Android device with a stable connection.
Final Thoughts
Jack21 Casino may be a newcomer to the scene, but it has already cemented itself as an excellent online casino. We say this mainly because of the numerous and rewarding bonuses the site offers and the massive list of casino games you can play.
All in all, Jack21 has a little bit of everything for anyone’s taste, and with only a handful of minor downsides, it should be appealing to any Canadian looking for a new casino to join.
FAQ
Is Jack21 Casino available to players from Canada?
Yes, players from Canada can join Jack21 Casino.
Is Jack21 Casino a safe platform?
It has a valid licence, but it doesn’t use SSL encryption, so we have to say that it is only partially safe. However, by the time you read this, the SSL encryption could be active. You can see if the connection is secure right next to the site’s address in your browser.
Can Canadians claim Jack21 Casino bonuses?
Yes, all bonuses at Jack21 are available to Canadians.
What games are available in Jack21 Casino?
You can play a large selection of video slots, blackjack, roulette, baccarat, poker, and a few other table games. There is also a live casino section with a few dozen titles.
Author: Tom Wilson
Chief editor and creator, Tom drives the direction of CanadianCasinos.ca with the goal to provide the best and most honest resource for online gambling enthusiasts in Canada