Security and Fair Play
Gaming Licence: Casoola holds licensed from both Malta Gaming Authority, under the number MGA/B2C/314/2015, and the UK Gambling Commission, under the license number 000-045235-R-324169-008.
Security: Casoola operates under the strict gambling laws and regulations verified by the UKGC and MGA gambling jurisdiction that licensed it. Also, they employ the latest security measures to protect your data such as ECDHE_RSA with P-256 (a strong key exchange), and AES_128_GCM (a strong cipher).
Bonuses and Promotions
Claim Casoola Welcome Bonus Package Worth up to C$1,500 + 200 Free Spins
Casoola has prepared a welcome bonus package that rewards new players for their first four deposits. The bonus scheme is as follows:
- 1st Bonus — 100% up to C$300 + 200 Free Spins on selected games (NO CODE)
- 2nd Bonus — 50% up to C$400 (Bonus Code: WCASOOLA2)
- 3rd Bonus — 25% up to C$400 (Bonus Code: WCASOOA3)
- 4th Bonus — 25% up to C$400 (Bonus Code: WCASOOLA4)
The minimum required deposit for each of the deposit bonuses is C$10. After you have made your first deposit and opted for the bonus, you will receive 20 free spins you can use on Play’N GO’s Reactoonz slot. The remaining free spins are credited at the rate of 20 per day for 9 straight days. The free spins are valid for 72 hours after activation and have a maximum win cap of C$100. The free spins bonus also comes with a C$5 turnover that needs to be met.
The four welcome deposits, on the other hand, come with a 40x wagering requirement before any withdrawals can be made. Moreover, only slot games count 100% towards meeting the wagering requirement. The bonuses are valid for 14 days from the day of activation. Note that deposits made via Skrill and Neteller are not eligible to claim the welcome bonuses.
|Online Bank Transfer|
Casoola has gone considerable lengths to offer Canadians a decent number of payment methods. These include credit/debit cards, e-wallets, prepaid payment cards, bank, instant bank, and fast bank transfers. The minimum deposit allowed is C$10, while the maximum one in any transaction is C$5,000. The deposits incur no fees. All deposits are processed instantly and reach your account in a matter of minutes.
|Payment Method||Minimum Transaction||Maximum Transaction|
|Visa credit/debit cards||C$10||C$5,000|
|Mastercard credit/debit cards||C$10||C$5,000|
|Maestro credit/debit cards||C$10||C$5,000|
As for the withdrawals, the situation changes a bit. There are seven different withdrawal methods to choose from. Depending on the payment method selected, the withdrawals will be processed within 1 to 5 business days. If you use the ecoPayz e-wallet, you can expect the withdrawals to reach your account instantly if your account has been verified and the payment has been approved. The downside to them all is that all withdrawal methods incur a 2% fee, or minimum C$1, as well as a $C10 administration fee.
|Payment Method||Minimum Transaction||Processing Time||Maximum Transaction|
|Visa debit cards||C$10||1-3 Business Days||C$3,000|
|Mastercard credit cards||C$10||1-3 Business Days||C$3,000|
|Interac e-Transfer||C$10||3-5 Business Days||C$3,000|
|ecoPayz e-wallet||C$10||Instant (upon verification and approval)||C$3,000|
|Bank||C$10||3-5 Business Days||C$3,000|
|iDebit||C$10||3-5 Business Days||C$3,000|
|Instadebit||C$10||3-5 Business Days||C$3,000|
By scrutinizing top casino complaints sites, surprisingly, we couldn’t find much about Casoola. Nevertheless, some clients complain about the list of restricted countries that include the USA, France, Spain, Denmark, and 11 more. Also, some players who perused the site complained about the Live chat option being offered only to registered players, which isn’t a good policy when you want to attract new customers.
On the other hand, players haven’t been shy about the positive things either. They complemented the versatile gaming catalogue of casino games from top slot providers. Also, the majority of players highlighted the theme of the casino that features robots and cartoonish characters like the ones from Futurama tv show as exciting.
The gaming portfolio includes over 1,300 different slots, table, and live casino games from providers such as Microgaming, NetEnt, iSoftBet, Play’n GO, and more. Although the number isn’t too high, it still allows for some diversity.
The bulk of the games offered is reserved for slots. All slot games are neatly categorized into video slots, most of which are 3-reel and 5-reel slots, classic slots, jackpot, and must-fall jackpot slots. Here, you can find the most popular slots like NetEnt’s Starburst and Gonzo’s Quest, Play’n GO’s Book of Dead, Microgaming’s Immortal Romance and Thunderstruck II. The exciting must-fall jackpot category is not frequently seen and features slots with jackpots that must be won at some point. Here you can find games like Reel King Mega, Wild Wild Chest, and Tiki Fruits with progressive jackpots that easily reach tens of thousands of dollars.
The table games offer includes 144 titles of mostly roulette and blackjack casino games, backed with a considerable choice of casino hold’em, baccarat, scratch cards, video poker, and other exotic games. There are even table games like Casino Stud Poker and Jackpot Poker with progressive jackpots worth thousands of dollars.
Evolution Gaming and NetEnt exclusively power the live casino section. It features varieties of blackjack, roulette, baccarat, and poker games. There are even roulette tables available in languages other than English, like German and Swedish.
The Casoola casino platform works seamlessly on all types of mobile devices through their mobile browsers. You can use mobile devices powered by both iOS and Android. Unfortunately, there isn’t a dedicated mobile app yet, but most games from their software providers are HTML5 based, which guarantees responsiveness and high-quality gaming.