Security and Fair Play
Gaming License: 21Casino belongs to the group of premier online casinos partly due to the range of gaming licences they own, and which are a synonym for fairness and security. They hold a UK Gaming Commission licence under the number 000-052894-R-329546-00, as well as licences from both Malta Gaming Authority and Swedish Gaming Authority under the numbers MGA/B2C/370/2017 and 18Li7478, respectively.
Having a diverse offer of payment methods is of paramount importance to both 21Casino and its players. Here’s the list of the methods you can use for your deposit and withdrawal requests:
|Bank Wire Transfer|
|Direct Bank Transfer|
Almost all these payment methods that can be used for depositing funds to your account are instantaneous, and there are no limits as to how much you can deposit, although you should check out the welcome offer requirements that need at least C$10 deposit. The withdrawals, on the other hand, can take up to 3–5 work days to reach your account, depending on the method chosen, and the minimum withdrawal is C$10, whereas the weekly maximum is capped at C$25,000. E-wallets are a bit faster, and take up to 24 hours to process your transaction and the ever popular Interac is also a speedy option.
If any issues arise while playing at 21Casino, you can always count on a prompt answer from the customer support team via Live Chat that operates 24/7. Also, there is the email address [email protected] where you can send your inquiries, and the staff will respond in a timely and precise manner. However, there isn’t a phone line you can call for support, so that’s a downside to the otherwise good overall customer support section.
What better way to start your thriving partnership with 21Casino than with a generous welcome package that will make your head spin. All newly registered accounts will receive 21 free spins on Book of Dead slot game right from the get-go. On top of this, your initial deposit will be matched 121% up to C$300, so, if you deposit, let’s say, C$100, you will enjoy additional C$121 and 21 free spins for Book of Dead slot game. Let’s take a closer look at the welcome bonus’ terms and requirements.
- The minimum deposit required for the welcome bonus is C$10
- The total amount of the bonus must be wagered 35 times on real money games before you can transfer or withdraw any winnings
- The maximum bet allowed with bonus funds is capped at C$5
- All deposit and no deposit bonuses expire after 30 days
- Deposits made via Skrill or Neteller are not eligible for the welcome bonus
Having delved deeper into the complaints section for 21Casino at all the most significant casino review websites, we can safely say that we couldn’t find any unresolved and ongoing issues and complaints. The majority of problems reported were quickly resolved by the customer support team and mostly had to do with the withdrawal process and the verification process.
These situations are not uncommon and happen predominantly because players do not read carefully the terms and conditions that clearly explain the complete withdrawal and verification process. Given the fact that 21Casino is working tirelessly to cater to players’ needs, it is no wonder these situations were addressed quickly and with success. The overall impression of the players’ comments is that they are delighted with these aspects:
The bulk of the games offered at 21Casino are slot games. There are over 600 titles from the best software designers such as Big Time Gaming, Blueprint, Evolution Gaming, Microgaming, NetEnt, Quickspin, Thunderkick, and many others. There are both 3-reel and 5-reel games with a variety of paytables and bonus features, with some of the biggest payouts with progressive jackpot slot games.
Apart from the slot games, the players can enjoy other table and casino games from one of the 60 software producers that support 21Casino. These casino games include blackjack, roulette, baccarat, poker, and many others.
In addition, there is a good choice of live casino games that offers high-quality live streams for Canadian players, and the most popular ones are roulette, Texas Hold’Em poker, lucky wheel spins and even virtual football games.
You will surely be able to find your favourite slot game at 21Casino, as the game range includes top titles from software producers such as Evolution Gaming, Microgaming, Blueprint, NetEnt, Quickspin and others. The most popular slot games that already belong to the group of classic games are Starburst, Primal Megaways, Gonzo’s Quest, Temple or Treasure Megaways, and many others. If you are not into these classic games, you can always choose progressive jackpot slot games that bring waves of thrill and huge rewards with games such as Tridentia, Mega Moolah, Vikings of Fortune, Hall of Gods, and so on.
When it comes to table games, we were pleasantly surprised to see how many varieties of blackjack, poker, baccarat, and roulette games were at our disposal at 21Casino. Players can opt for all kinds of roulette games, from European and Double Ball roulette to American and French roulette games, with high and low stakes requirements. Also, there is a series of various blackjack games that differ in stakes and the style of play. Apart from these, there are also different types of poker, such as Texas Hold’Em, Caribbean Stud, All Aces Poker, and many others.
Players who enjoy playing their preferred casino games on the go won’t have any trouble accessing 21Casino through their Android or iOS-powered devices thanks to the built-in instant play technology that allows access through a simple web browser. Both desktop and mobile players have the same games at their disposal and with the same premium quality and none of the lagging problems one might expect.
All software producers made sure their games are compatible with smaller mobile screens and accessed directly via any of the mobile web browsers, so there is no need to download anything. The site is well-adjusted and very quick to respond, bringing about the best possible gaming experience.
Live Casino games are the closest you can get to the gambling experience land-based casinos offer, and with live games from Evolution Gaming, you will play against a live dealer with high-quality streaming service. This authentic experience is augmented through classic live casino games such as Texas Hold’Em and Blackjack, alongside many other varieties of baccarat and Caribbean stud poker that have long been the favourites of Canadian players.Visit Casino