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Security and Fair Play
License: Quesino.com operates on a license from Curaçao eGaming (www.curacao-egaming.com) one of the oldest Master License holders in the Caribbean. The license badge is available on the website and clicks through to a proper license validation page.
Security: Payment processing is handled through SSL (Secure Sockets Layer) encryption. This means that any financial details or other information you send are un-hackable and as secure as any other banking transaction.
Responsible Gambling: Quesino.com offers self-exclusion, timeouts and a variety of other tools to ensure responsible gaming. All tools are available from within your user profile.
Credibility
The operator behind Quesino has invested considerable funds and effort to secure a gambling license and to prove they have the financial wherewithal to pay any regular or anticipated prizes. They have undergone a rigorous vetting process to ensure all funds are clean and they have stringent KYC (know your customer) practices in place.
While not a publicly traded company, MES Enterprise N.V.’s financial statements, and other company data have all been examined and approved by the Curacao Gambling Control Board, which answers directly to the Minister of Justice. All said we feel comfortable concluding that the operator behind Quesino is trustworthy and credible.
Banking
| Banking Method | Deposit | Withdrawal |
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 American Express |
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 Maestro |
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 MasterCard Credit |
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 Paysafecard |
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 Visa Credit |
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 Bitcoin |
Support
 | Live Chat 07:00 AM– 00:00 AM Monday to Sunday |
 | [email protected] |
Client Feedback
Although it is a new casino Quesino has had a successful launch and is enjoying positive feedback on various casino player forums I visited.
Welcome Bonus
The Quesino welcome bonus is a three stage match bonus of €460 made up as follows
First DepositSecond DepositThird Deposit✓ Receive a 150% match bonus up to €300
✓ Receive a 75% match bonus up to €60
✓ Receive a 100% match bonus up to €100
To clear the bonus you will need to ‘wager’ each initial balance of bonus plus deposit 50x. Most video slots contribute 100%, other slots 50% and still others do not contribute at all. Some games may not be available while playing with a bonus. All table games, classic slots, and video pokers count 5% of the bet. In other words, wagering is multiplied 20x for 1,000x d+b play-through. Russian residents are allowed a maximum bonus of 10,000 RBL; Swedish and Norwegian residents are allowed a maximum bonus of 3000 SEK/NOK.
Bonus in practice: The first bonus is a 150% match, so if you deposit €200 you get €300, giving you €500 to play with. If you make a deposit bigger than €200 you will still receive €300. A €200 deposit (plus bonus) would need wagering of €25,000 to clear it (50 x €500). Keep in mind that wagering requirements can be much higher for certain games. The second deposit is a 75% match meaning that whatever you deposit, you get a bonus of 3/4 your deposit up to €60. The third tranche is an equal match so if you deposit €100 you will receive €100 and wagering will be based on €200, the bonus plus deposit. Of course, these are the maximum bonuses – you can make smaller deposits in order to complete less wagering before cashing out.
Bonus Sum Up: On its surface, this is a fair and generous enough multi stage bonus, except for the high wagering requirement. The average player will not clear the bonus based on a generic theoretical return to player percentage of 95% for slots. At 95% RTP you would have €38.47 left after playing through your balance 50x and only €8,769.02 of the required €25,000 in wagering requirements would be fulfilled.
The only way to clear the bonus is by playing highly volatile slots and hoping for a large win early on. However, with a wide variety of games banned from bonus play or laden with extra wagering, it will be rare to cash out after accepting a bonus. On a positive note, the bonus is cashable and will more than double your play time and chances for a decent slot win.
Games
Video Slots: If you want is a great variety of video slots from top development labs then you’ve come to the right casino. Microgaming classics like Alaskan Fishing and 5 Reel Drive sit alongside Quickfire partners like NextGen with Andre the Giant and Genesis Gaming out of Las Vegas with Alaxe in Zombieland. Quesino offers games from Net Entertainment, BetSoft, Quickspin, ELK Studios, Amaya, Thunderkick, Rabcat, NYX, BTG, Playson, Amatic Industries, Bluberi, Belatra and even our native son’s Old Skool Studios out of BC.
Not all of the slots are available in every region. NetEnt may not be available in Canada and none of the publicly traded companies’ titles are available in Australia. But a quick click will either bring up the game or inform that the game isn’t available.
Fans of Novomatic games will enjoy the selection of Amatic slots like Big Panda and Blue Dolphin because the two companies have taken similar development paths throughout the years. If you like 3D slots you’ll find the entire Betsoft suite. I spent a little time going through some of the jackpot games and the Microgaming progressive jackpots on Mega Moolah, Cash Splash, and others were tracking right in sync with the same games everywhere else. Microgaming pays out progressive jackpots in a single lump sum no matter where you find the game so a multi-million dollar win won’t affect Quesino at all other than to give Q a little much deserved publicity.
Roulette & Blackjack: While slots are Canada’s favorite game, many of us like to play the tables too. Quesino offers over 150 games in that category. Granted, many are Live Dealer games and they include video poker in the count, but black, roulette, and baccarat are available from several providers including SoftSwiss. All of the games can be played right in your browser.
Mobile Casino
The Quesino mobile casino is delivered with the same HTML5 technology as the instant casino so any Canadian with a fairly up to date smartphone (iPhone, android, or Windows) can play in a web browser wherever you have WiFi or 3G or better coverage.
More than 100 games are available for mobile play. Most of the games are slots but the live dealer streams and other games are available too.
The mobile casino is good to go whether you first set up an account on your stationary device and log in on a tablet or phone later, or sign up right from your handheld device.
Promotions
Every Thursday Quesino offers a 50% reload bonus up to 100 euros. All you have to do is make a deposit and the bonus will be added automatically. If you don’t want the bonus just click on live chat and ask them to remove it before you start to play.
Players who haven’t cashed out after three deposits will often find a nice surprise waiting for them when they log in with Quesino’s 10% cash back scheme. The bonus is automatically added to your account every 30 days.
Bottom Line on Quesino
A lot of casinos these days offer hundreds of free spins but dole them out at 10 per day. Quesino has chosen to offer simple match bonuses with clear terms and conditions. The huge 150% first deposit bonus guarantees extended playtime and many more chances to hit a big slot win. The variety of games is top shelf and the mobile casino is brilliant. Try your luck at Quesino today.
Author: Lars
Slots enthusiast and avid online gambler, Lars has a passion for dispelling myths and providing insights into the industry from a nonbiased perspective. He is an editor to CanadianCasinos.ca and has been a contributing member since inception.